About us
Axe Breaker Hardwoods New Zealand, importing Colorado Red (Quebracho), Brazilian Hickory (Guajuvira), Anchico and Eucalyptus direct from Argentina to supply New Zealand with a fresh look timber.
The wood we import has been used for centuries worldwide because of its physical properties. The wood we deal with is a symbol of steadiness and firmness. Hardwood such as Quebracho is the national emblem of Argentina. The team at Axe Breaker are excited to present this new product to our local market. Our timber qualifies New Zealand building codes in terms of hardness and durability.
Come meet us up close
Every one of our team members is devoted to delivering the finest possible product and service.
Stu Mackenzie
Managing Director
Stu is passionate about the use of chemical-free timber for construction in New Zealand. His dream is healthy, sustainable and chemical-free New Zealand for generations to come. During his travel to South America he came across abundant hardwood in Argentina. It was like his dream comes true. In collaboration with mates in New Zealand he is introducing CHEMICAL FREE hardwood in New Zealand. Stu is married to Sandra with two boys Connor and Jesse. He is fond of classic cars, boats and fishing and long walks on the beach. Stu and family love animals and have been funding DOG RESCUE work in Argentia.
Shipping Policy
Domestic Shipping Policy
Ethical Trade offers free shipping within New Zealand. Delivery delays can occur occasionally.
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If there is going to be a significant delay in shipment of your order, we will contact you via email.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
From time to time there is the potential for delivery delays after the order has left us. This unfortunately is out of our control but if we are informed of any significant delivery delays from post company we will contact you.
Ethical Trading Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you have any problems or questions relating to a shipment don’t hesitate to contact us at sales@ethicaltrade.co.nz
International Shipping Policy
We only offer international shipping at the cost of the customer. We are not responsible for any taxes, duty, or tariffs imposed by the destination county. Please contact us about the shipping costs once you complete the order.
Return and Refund Policy
Customer satisfaction is our top priority. If you are not completely satisfied, we offer a five (5) day right of return policy on all purchases. To be eligible for a return, your item must be unused, undamaged and in the same condition that you received it. It must also be in the original packaging. Customer bears posting costs of returning item(s).
The shipping & insurance fees are not refundable. All returned merchandise must be sent by registered mail. Appropriate return packaging and registered mail fees are the responsibility of the customer returning the merchandise.
If you decided that you do not want the merchandise after it has been shipped but before it arrives, Please Do Not Refuse Postal Delivery. All Items must be returned to us only by registered mail we must ensure these items using the registered mail receipt number. If the merchandise is refused you will be liable for the full value of the item or items if lost and all brokerage charges and duty incurred upon its return.
If your goods don’t reach you in perfect condition please notify us as soon as possible. Please don’t return damaged goods without first notifying us. Please keep any packaging and damaged items as they are received, these will be required for refund claims.
Our Trading Partners
